We work with small and medium size businesses throughout Sydney. Being based in the Sutherland Shire allows us easy access into the city or down the coast towards Wollongong.
Information Technology is critical to operations for most companies and has the power to catapult growth when utilised effectively. Conversely, if things aren’t going well with IT, powerful business tools can quickly become frustrating and expensive roadblocks to achieving business objectives. To succeed in the dynamic business environment that is becoming heavily entwined with technology, businesses must understand the role IT Consultants play as they handle a suite of managed IT services and provide detrimental IT support.
Time and experience has helped Essential IT develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.
No matter what your company’s technology issues are, they will all be made worse without skilled and reliable IT Supportpersonnel either in house or from a trusted provider. When you have a proven and capable IT Support provider as a partner, your company can work closely with them to plan your IT needs and overcome the problems described above.
Our team of qualified professionals, ranging from Help Desk technicians, Senior Engineers and Project managers covering all facets of your business. Technology doesn’t have to be difficult – Essential IT is right there every step of the way. What’s more, our IT engineers are on call 24 hours a day to support you and make sure that your business stays up and running.
Imagine if your entire IT environment was monitored 24 hours, 7 days a week, 365 days a year with problems pro actively detected and fixed before they caused any downtime for your business? And now imagine unlimited IT support in Sydney that is only a phone call away.
“Essential IT have been an amazing support partner to our company where IT is not one of our strong points. They are extremely knowledgeable and great at explaining things in layman terms. Always on the lookout to ensure we are up to date with IT infrastructure and continuing to suggest ways to improve. The helpdesk responds in a fast manner and our issues are resolved promptly. I am confident we will have a long standing relationship with Essential IT”
“Essential IT have been a great support for our business over the last few years. Being too small for fund an internal IT team, Essential IT have been an affordable solution to our IT needs. They’ve assisted with server upgrades and replacements, cloud backup solutions, as well as remote monitoring of desktops, laptops and servers (on site and virtual). Without their help, I’m not sure where our business would be.”
“Since our early days in 2009 our business has seen substantial change and growth. During this period Essential IT have gone above and beyond in supporting our teams across all states of Australia. Working in a high pressure industry, with fast paced change, it is important that our business has stable and up-to-date technology, and our teams have the support when they need it. Essential IT deliver this every-time, no challenge too small or too big. Their invaluable advice and guidance have seen our organisation transition to new initiatives that have driven greater stability, efficiency, and security throughout all aspects of our business and I would have no hesitation in recommending Essential IT to anyone looking for a quality provider who listens to your needs and delivers what you want.”
“Essential IT are the best team in the market. Quick and efficient service they are always reliable. Their product knowledge and expertise is second to none. We have been dealing with Steve and his team for a long time know & wouldn’t call anyone else to solve our IT problems and provide our IT solutions for the company and personal needs.”
“Recovery Partners have been supported nationally by the team at Essential IT for over 6 years. They offer a full service providing front line help desk services to server provisioning, hardware supply, security and strategic planning. The service is no fuss and consistently exceeds our expectations and delivery is always well inside our agreed service levels”
“Don’s Tiles Australia Pty Ltd have been using the IT Services of Essential IT for 7 years. We find the team at Essential IT extremely knowledgeable, hardworking and professional and they are able to get our IT problems resolved quickly. The small team also allows us to build a personal working relationship with all the staff members and we find them all very pleasant and helpful. I highly recommend Essential IT.”