Essential IT offers the full range of Information and Communication Technology (ICT) Consulting Services that follow ITIL and ISO frameworks, and incorporate project, architecture, solutions and design methodologies to assist the Private Business, Corporate and Government Enterprises.
We provide the technical skills and expertise for all sized projects and contract periods. We pride ourselves on delivering top of the line architecture, solutions, designs and implementations with full documentation and training of the required infrastructure solution or modification as part of the portfolio deliverable.
Initially, Essential IT will assess the project or service you require to be performed, providing you with a proposal containing clearly defined outputs without committing your organisation financially. We then engage via an agreed brief and portfolio that defines the scope, milestones and the desired delivery outcome of the work being performed (SOW) with the appropriate governance. Our collaborative agreements are drawn so that your business, corporation or enterprise has no hidden surprises with the highest level of service delivery.
We offer trusted IT Support.
We know that to do your job properly, you need the right IT. You need the right fit to ensure your business can thrive without the headache that new technologies can bring. That’s where we come in. We’ll sort out anything from setting you up with a printer that can handle your workload to making data accessible to all your users wherever they are. We’re like your very own IT department.
Our years of experience ensure that you and your business will receive the best IT consulting available.
Impressed? Let’s have a chat about a personalised approach that is right for you and your business.
“Essential IT have been an amazing support partner to our company where IT is not one of our strong points. They are extremely knowledgeable and great at explaining things in layman terms. Always on the lookout to ensure we are up to date with IT infrastructure and continuing to suggest ways to improve. The helpdesk responds in a fast manner and our issues are resolved promptly. I am confident we will have a long standing relationship with Essential IT”
“Essential IT have been a great support for our business over the last few years. Being too small for fund an internal IT team, Essential IT have been an affordable solution to our IT needs. They’ve assisted with server upgrades and replacements, cloud backup solutions, as well as remote monitoring of desktops, laptops and servers (on site and virtual). Without their help, I’m not sure where our business would be.”
“Since our early days in 2009 our business has seen substantial change and growth. During this period Essential IT have gone above and beyond in supporting our teams across all states of Australia. Working in a high pressure industry, with fast paced change, it is important that our business has stable and up-to-date technology, and our teams have the support when they need it. Essential IT deliver this every-time, no challenge too small or too big. Their invaluable advice and guidance have seen our organisation transition to new initiatives that have driven greater stability, efficiency, and security throughout all aspects of our business and I would have no hesitation in recommending Essential IT to anyone looking for a quality provider who listens to your needs and delivers what you want.”
“Essential IT are the best team in the market. Quick and efficient service they are always reliable. Their product knowledge and expertise is second to none. We have been dealing with Steve and his team for a long time know & wouldn’t call anyone else to solve our IT problems and provide our IT solutions for the company and personal needs.”
“Recovery Partners have been supported nationally by the team at Essential IT for over 6 years. They offer a full service providing front line help desk services to server provisioning, hardware supply, security and strategic planning. The service is no fuss and consistently exceeds our expectations and delivery is always well inside our agreed service levels”
“Don’s Tiles Australia Pty Ltd have been using the IT Services of Essential IT for 7 years. We find the team at Essential IT extremely knowledgeable, hardworking and professional and they are able to get our IT problems resolved quickly. The small team also allows us to build a personal working relationship with all the staff members and we find them all very pleasant and helpful. I highly recommend Essential IT.”