1300 277 477

IT Support Sydney

IT Support That Keeps Your Business Running Smoothly

Get relief from the burden of maintaining complex business IT infrastructure

Schedule a Call

Or call us directly on 1300 277 477

Have Confidence in Your Network

Get peace of mind that our comprehensive IT solutions are working to ensure your network operates as efficiently as possible.

Save Time & Resources

We manage your complete IT needs for you, freeing up your time to concentrate on your business-critical tasks.

See Greater Staff Productivity

We remove the frustrations from your network management and provide proactive support to eliminate unnecessary IT downtime.

You’re too busy to deal with IT problems

IT Problems are inevitable.
Don’t let them steal your time.

Professional IT Support in Sydney’s CBD

Great IT support should accelerate your business, not hold it back.

Spend More Time Growing

Spend less time on frustrating IT issues and more time growing your business.

Eliminate Your IT Problems

Ensure your IT problems are dealt with swiftly every day of the year. Get unlimited IT support for one low, fixed monthly rate.

Increase Staff Productivity

Fewer IT problems mean employees can work at the speed they’re capable of.

We don’t just solve IT problems.
We give you peace of mind.

We’ve spent two decades working with Sydney businesses across every kind of industry, and we have seen every IT problem imaginable.

Whatever your IT problem, we have a solution.

Our IT Support Services

Our Proven Process


We undertake an entire IT network review to determine where your systems can be optimised.


We develop a tailored plan to improve your IT network and manage the deployment for you.


We partner with you to ensure your ongoing IT needs are met for the long term.

Let’s discuss a solution custom built to suit your needs

Schedule a Call


Business IT Support Sydney

Your Business IT Support in Sydney

Essential IT is a Managed Service Provider with a solid reputation for providing matchless IT support. We work with small and medium businesses in Sydney and throughout Australia.

Since 2009 we have been supporting enterprises across the full breadth of industries. We have helped hundreds of enterprises ensure the smooth running of their technology and get the most out of their IT networks.

Essential IT comes highly recommended, with clients able to leverage our many years of experience and understanding of industry best-practice. This all serves to ensure access to your business’s best available systems and processes.

Got a question about our industry-leading support services? Call Essential IT today, and one of our friendly team members will be happy to chat.

IT Support Companies Sydney

Ensuring your network is always functioning at its best

Many small to medium business owners spend more time than they would like resolving technical glitches and IT headaches.

Essential IT will prime your network for optimum performance. We’ll ensure issues impacting the performance and reputation of your businesses are effectively managed.

This means you can forget the IT frustrations of the past and focus your energies on running and growing your business.

Expert staff IT support services

The team at Essential IT comprises help desk technicians, senior engineers and project managers. Our highly qualified IT professionals bring a diverse range of skills needed to manage any IT issue effectively.
From business as usual IT enquiries including backing up data or setting up mailboxes, through to overseeing entire system upgrades. Our team proactively identifies the steps to ensuring your network aligns with your business needs. We’ll expertly manage every aspect of your IT support, from recommending and implementing the most appropriate solutions to ensuring your team’s buy-in.
And we won’t stop there! We are committed to strategic planning for the long-term and the ongoing enhancement and evolution of your network.

Professional IT Support in Sydney’s Cbd

Why Work With Essential IT?

A focus on customer satisfaction

We’re here to take the hassle out of your IT infrastructure management. Let us make sure everything is running as it should be at all times.

24/7 Technical Support

We go the extra mile to ensure problems cause minimal disruption to your operations. We offer straightforward advice on the most appropriate network solutions.

Sydney’s IT Experts

From deciding on the proper cloud set-up to the best type of server, extra security measures, or anything in-between, we’re here to help!

The only IT Company in Sydney to take care of your business

Frequently Asked Questions

The number of support hours provided for managed service clients is unlimited, which means you can call our team as many times as you like!

It’s a great question, mainly while security issues are so top-of-mind amongst businesses. The answer is yes; we provide a fully managed virus/malware protection system as part of our managed service offering. It’s just one of the many security measures our team recommends.

Cloud backups work in a very similar way to traditional backups, however, the big difference is that your data is stored outside of your physical server, with a much higher retention period.

From everyday IT enquiries to end-to-end project management of entire system upgrades … let Essential IT expertly manage every aspect of your network support with our wide range of services.

Proactive monitoring

Our team monitors your network all day, every day. Issues identified are acted upon swiftly by applying the most up-to-date knowledge and technical skills. We’re so efficient that in many cases, you won’t even know there was a problem until it has been resolved!

Long-term strategic IT planning

We take a strategic approach and plan for the long-term with fully scalable solutions for your network infrastructure’s ongoing betterment and evolution. This type of thinking is essential to make sure you have a network setup that will support the changing requirements of your business over time.


Security, security, security! It’s the word on all of our lips as the shift towards remote working continues. Additional locations and devices bring inherent security risks that must be acknowledged and evaded. Ongoing security reviews will see all necessary measures to keep your critical business information safe.

  • Long-term strategic IT planning
  • Desktop support
  • IT helpdesk
  • Backup and recovery solutions
  • Remote and onsite support
  • Network maintenance
  • 24/7 monitoring
  • IT installations
  • Wireless networking
  • Network consulting
  • Cloud services
  • Mobile device support
  • Network documentation
  • Security solutions
  • Managed data back-ups
  • Disaster recovery planning
  • Microsoft 365, SharePoint and OneDrive support

Peace of Mind

Rest assured that your network is being expertly monitored 24/7, 365 days a year. You can count on a team with the most up-to-date technical knowledge to identify and resolve issues swiftly.

Proactive Support

By minimising costly downtime and ensuring business continuity at all times, IT frustrations will become a thing of the past. Enjoy improved efficiencies and boosting productivity while guaranteeing a positive experience for your people and customers.

Strategic IT Planning

While taking care of any issues that arise today, we’ll also keep one eye on the future. Continually reviewing your technology and making recommendations for improvements will ensure your network evolves to meet the changing needs of your business, staff and customers.

Reducing Operating Costs

With access to enterprise-level support, hardware and software through our extensive network, you’ll enjoy access to industry-leading solutions and the latest technologies. All for a low monthly cost! Whatever your budget or resources, we can tailor a solution to fix your issues and boost the performance of your business.

Key Benefits

  • Cost-effective access to enterprise-level support
  • 24/7 support, provided by a local Sydney-based team of experts
  • Ensuring business continuity
  • Improved efficiencies and increased productivity
  • A positive experience for staff and customers
  • Network improvements to future-proof your business
  • Regular security checks and improvements to keep your business data safe
  • Solutions to enable remote working and mobility
  • Allows you to focus on running your business, not technology frustrations

Yes! We provide comprehensive support relating to the use of Microsoft 365 post-implementation. As a matter of course, we discuss with all clients the type of support they will require beyond the roll-out of any new application.

Yes, we do. Our support team is available 24/7, 365 days a year.

No, there is not. You could have hundreds of employees right across the country or be a sole operator just starting out, and we would enjoy being on the journey with you.

Enjoy the confidence that comes with knowing you have an IT support partner who understands your business needs. We’ll continually work to ensure your technology runs smoothly and is accessible whenever you need it!

Contact Essential IT to learn more about our IT Solutions in Sydney and how our team can make your life easier.

  • Focus on strategic priorities while ensuring efficient operations
  • Efficiently respond to infrastructure demands by meeting Service Level Agreements
  • Proactively detect and resolve new threats
  • Predict and resolve issues faster through automation
  • Streamline and simplify management of new technologies
  • Speed new technology adoption within the organisation

Contact Essential IT Today

Own less, do more. Zero infrastructure, zero worries.