By understanding your current network set-up and future business goals, our people can identify the improvements that will yield maximum benefit.
Our total, ongoing managed service solution ensures that problems are dealt with swiftly, and your network is primed for peak performance, every single day of the year.
Don’t waste time trying to resolve frustrating problems with your technology. Instead, focus your energy on the things that really matter!
With support, hardware and software all sourced through Essential IT and its wider network, you’ll enjoy substantial cost savings.
We frequently hear from clients who are running a busy operation that a major bugbear is the time they spend trying to resolve frustrating technology niggles and network headaches. If this sounds like you, it’s time to consider handing all of this over to an external expert.
Our mission in life is to resolve your IT frustrations and make high quality improvements that will lead to better network performance. We’ve spent two decades working with Sydney businesses across every kind of industry, and it’s no exaggeration to claim that during this time we have seen it all!
Our people have witnessed IT trends come and go, technologies develop at pace, and the IT landscape continually evolve at an impressive speed. When it comes to IT, there is not an issue we’re unequipped to handle.
We are committed to developing ongoing, trusted relationships with clients over the long-term. By allowing us to step into the role of organisational IT guru, we’ll become a valued extension to your team. At the same time, you’ll gain something nobody can put a price on … time back in your day to focus on running and growing your business!
Pretty much everything we do underpins our goal of ensuring technical problems don’t result in long periods of costly downtime. Having expert eyes proactively monitor for problems to resolve is therefore just as important as responding promptly to requests for IT support from your team.
And by ensuring your network is continually bolstered with the most appropriate, leading-edge technology solutions, its reliability will be given a significant boost.
A tailored offering developed by a competent managed service partner will consider all of the above as part of an ongoing network management strategy to enable unlimited and uninterrupted access. The rewards include uninhibited productivity for your team, and a better experience for your customers.
Let us worry about your network, so you don’t have to! With far-reaching expertise and minimum levels of backup and security always in place, a trusted managed service company like Essential IT is the stress-free way to ensure improvements to your IT infrastructure are effectively handled.
There is a confidence that comes with knowing you have the support of an IT partner that really knows its stuff, and fully understands your business. With Essential IT, you can rest assured a team of experts is continually working to ensure the smooth operation of your network; predict, detect and nullify security threats; ensure the seamless implementation of new technologies, and guarantee that your critical business data and applications are accessible whenever you need them.
Our complete managed service offering provides you with unlimited access to enterprise-level IT support across the whole range of business needs. With such a varied array of skills and experience, our team is well-equipped to successfully and efficiently handle any IT problem with precision.
Essential IT customers also enjoy easy and affordable access to industry-leading hardware and software, thanks to the strength of our external network of partners and suppliers. In addition, regular managed back-ups are conducted to minimise the expensive downtime and reputational damage associated with lost data if disaster strikes.
From everyday IT enquiries, to end-to-end project management of entire system upgrades … let Essential IT expertly manage every aspect of your network support with our wide-range of services.
Our team monitors your network all day, every day. Issues identified are acted upon swiftly, by applying the most up-to-date knowledge and technical skills. In fact, we’re so efficient that in many cases you won’t even know there was a problem until it has been resolved!
We take a strategic approach and plan for the long-term with fully scalable solutions, for the ongoing betterment and evolution of your network infrastructure. This type of thinking is essential to make sure you have a network set-up that will support the changing requirements of your business over time.
Security, security, security! It’s the word on all of our lips as the shift towards remote working continues. Additional locations and devices bring inherent security risks that need to be acknowledged and evaded. Ongoing security reviews will see all necessary measures put in place to keep your critical business information safe.
We devise a custom-built managed IT services based on in-depth reviews designed to expose areas of weakness and optimise your business’s existing systems.
Our experts implement your business’s custom-built cyber security plan at your convenience. Get high-grade cyber security protection up and running within days.
Every efficient system needs regular maintenance and updates—cyber security is no exception. We provide on-going IT support to ensure you’re protected around the clock.
A complete IT network management service provides unlimited access to a team of IT experts committed to getting the best from your network solution. This includes everything from day-to-day technical support or advice on cloud storage, right through to total system design, implementation and management.
A set of expert eyes to look out for issues and consider recommended improvements is invaluable for ensuring your network remains primed for peak performance, now and in the future. Plus, by taking this responsibility away from yourself or your team, you’ll get valuable time back to focus on things like running and growing your business!
We’re glad you asked! Microsoft 365 is an important tool for aiding mobility and collaboration, regardless of the location of your team. This comprehensive solution provides secure access to business data and files from any device, and offers handy features like virtual meetings, live document editing and instant messages.
Not only will this all keep you all connected, it will also help keep productivity levels high. And don’t worry about any of the annoying complexities associated with the migration of information and people onto this platform. We’ll employ our project management expertise to seamlessly handle every stage in this process.
We can indeed! Alongside the development of long-term relationships with managed service clients to support them with the full range of IT needs, we’re equally as passionate about managing ad-hoc and one-off IT projects. So whatever you need, don’t be shy. Give us a call!
You’re with the right provider! Our friendly support team is available 24 hours per day, seven days per week, 365 days per year. Whenever a problem arises – whether it’s on a Wednesday afternoon or midnight on a Sunday – we’re ready and willing to resolve it, quickly.
Yes we do. Our support team is available 24/7, 365 days a year.
Definitely. It’s a familiar story. Clients often call with issues relating to outdated legacy systems that are no longer fit-for-purpose and slow the network down. Through our understanding of your business requirements, we’ll make suggestions to retool your unwieldy system, and transform it into a lean and efficient technology asset.
“Essential IT have been an amazing support partner to our company where IT is not one of our strong points. They are extremely knowledgeable and great at explaining things in layman terms. Always on the lookout to ensure we are up to date with IT infrastructure and continuing to suggest ways to improve. The helpdesk responds in a fast manner and our issues are resolved promptly. I am confident we will have a long standing relationship with Essential IT”
“Essential IT have been a great support for our business over the last few years. Being too small for fund an internal IT team, Essential IT have been an affordable solution to our IT needs. They’ve assisted with server upgrades and replacements, cloud backup solutions, as well as remote monitoring of desktops, laptops and servers (on site and virtual). Without their help, I’m not sure where our business would be.”
“Since our early days in 2009 our business has seen substantial change and growth. During this period Essential IT have gone above and beyond in supporting our teams across all states of Australia. Working in a high pressure industry, with fast paced change, it is important that our business has stable and up-to-date technology, and our teams have the support when they need it. Essential IT deliver this every-time, no challenge too small or too big. Their invaluable advice and guidance have seen our organisation transition to new initiatives that have driven greater stability, efficiency, and security throughout all aspects of our business and I would have no hesitation in recommending Essential IT to anyone looking for a quality provider who listens to your needs and delivers what you want.”
“Essential IT are the best team in the market. Quick and efficient service they are always reliable. Their product knowledge and expertise is second to none. We have been dealing with Steve and his team for a long time know & wouldn’t call anyone else to solve our IT problems and provide our IT solutions for the company and personal needs.”
“Recovery Partners have been supported nationally by the team at Essential IT for over 6 years. They offer a full service providing front line help desk services to server provisioning, hardware supply, security and strategic planning. The service is no fuss and consistently exceeds our expectations and delivery is always well inside our agreed service levels”
“Don’s Tiles Australia Pty Ltd have been using the IT Services of Essential IT for 7 years. We find the team at Essential IT extremely knowledgeable, hardworking and professional and they are able to get our IT problems resolved quickly. The small team also allows us to build a personal working relationship with all the staff members and we find them all very pleasant and helpful. I highly recommend Essential IT.”