We take the time to get to know your current network set-up, business challenges and future goals. This helps us identify key areas for improvement. A free network audit will tell us everything we need to know. It will enable us to offer a comprehensive list of IT infrastructure recommendations that will help grow your business. Security issues are likely to remain top-of-mind as staff continue to access company data remotely. Our team can therefore conduct a security-specific audit, to detect and help mitigate risks.
Rest assured that your network is being expertly monitored 24/7, 365 days a year. You can count on a team with the most up-to-date technical knowledge to identify and resolve issues swiftly.
By minimising costly downtime and ensuring business continuity at all times, IT frustrations will become a thing of the past. Enjoy improved efficiencies and boosted productivity, while guaranteeing a positive experience for your people and customers.
While taking care of any issues that arise today, we’ll also keep one eye on the future. Continually reviewing your technology and making recommendations for improvements will ensure your network evolves to meet the changing needs of your business, staff and customers.
With access to enterprise-level support, hardware and software through our extensive network, you’ll enjoy access to industry-leading solutions and the latest technologies. All for a low monthly cost! Whatever your budget or resources, we can tailor a solution to fix your issues and boost the performance of your business.
Many small to medium business owners find themselves spending more time than they would like on resolving technical glitches and IT headaches. Essential IT will prime your network for optimum performance. We’ll ensure issues impacting the performance and reputation of your businesses are effectively managed.
This means you can forget the IT frustrations of the past, and focus your energies on running and growing your business.
The team at Essential IT comprises help desk technicians, senior engineers and project managers. This team of highly qualified IT professionals brings the diverse range of skills needed to effectively manage any IT issue.
From business-as-usual IT enquiries including backing up data or setting up mailboxes, through to overseeing entire system upgrades. Our team proactively identifies the steps to ensuring your network aligns with your business needs. We’ll expertly manage every aspect of your IT support, from recommending and implementing the most appropriate solutions, to ensuring the buy-in of your team.
And we won’t stop there! We are committed to strategic planning for the long-term, and the ongoing enhancement and evolution of your network.
Enjoy the confidence that comes with knowing you have an IT support partner who understands your business needs. We’ll continually work to ensure your technology is running smoothly, and is accessible whenever you need it!
Contact Essential IT to learn more about our IT Solutions in Sydney, and how our team can make your life easier.
Essential IT is a Managed Service Provider with a solid reputation for providing matchless IT support. We work with small and medium businesses in Sydney and throughout Australia.
Since 2009 we have been supporting enterprises across the full breadth of industries. We have helped hundreds of enterprises to ensure the smooth running of their technology, and to get the most out of their IT networks.
Essential IT comes highly recommended, with clients able to leverage our many years of experience and understanding of industry best-practice. This all serves to ensure access to the best available systems and processes for your business.
Got a question about our industry-leading support services? Call Essential IT today, and one of our friendly tesm members will be happy to chat.
As businesses seek out new ways to continue enabling their teams to work remotely, Microsoft 365 has proven invaluable to aid mobility and collaboration.
This comprehensive solution offers secure access to all business data from any device. It also offers features including virtual meetings, live document editing and instant messaging.
No matter how dispersed your team, productivity need not be impacted. The best news is there’s no need to worry about the complexities of migrating your information and people onto your new platform. Essential IT will seamlessly manage the entire process and have you up and running in next to no time.
Additional remote working, extra devices and multiple locations bring extra security risks that need to be identified, considered and mitigated.
Ongoing security reviews are crucial in today’s rapidly evolving IT landscape. Our team will make sure all measures are in place to keep your critical business information safe.
Our proactive and forward-thinking approach will ensure potential hazards are handled before they have the opportunity to cause business disruption.
We even offer staff training on security issues, so your people will know what to look out for and help detect potential threats!
Our friendly and skilled local support team is on-hand via our service desk 24/7, 365 days a year. We are here to respond to any IT query or issue your team may have. Whatever the problem, we remain committed to offering the most effective solutions, delivered remotely or by visiting you on-site.
Desktop support means the responsibility of monitoring, maintaining and updating all PCs, laptops, tablets and mobile devices is placed into our expert hands.
The number of support hours provided for managed service clients is unlimited, which essentially means you can call our team as many times as you like!
It’s a great question, particularly while security issues are so top-of-mind amongst businesses. The answer is yes, we provide a fully managed virus / malware protection system as part of our managed service offering. It’s just one of the many security measures our team recommends.
Cloud backups work in a very similar way to traditional backups, however the big difference is that your data is stored outside of your physical server, with a much higher retention period.
Yes! We provide comprehensive support relating to the use of Microsoft 365 post-implementation. As a matter of course, we discuss with all clients the type of support they will require beyond the roll-out of any new application.
Yes we do. Our support team is available 24/7, 365 days a year.
No there is not. You could have hundreds of employees right across the country or be a sole operator just starting out, and we would enjoy being on the journey with you.
“Essential IT have been an amazing support partner to our company where IT is not one of our strong points. They are extremely knowledgeable and great at explaining things in layman terms. Always on the lookout to ensure we are up to date with IT infrastructure and continuing to suggest ways to improve. The helpdesk responds in a fast manner and our issues are resolved promptly. I am confident we will have a long standing relationship with Essential IT”
“Essential IT have been a great support for our business over the last few years. Being too small for fund an internal IT team, Essential IT have been an affordable solution to our IT needs. They’ve assisted with server upgrades and replacements, cloud backup solutions, as well as remote monitoring of desktops, laptops and servers (on site and virtual). Without their help, I’m not sure where our business would be.”
“Since our early days in 2009 our business has seen substantial change and growth. During this period Essential IT have gone above and beyond in supporting our teams across all states of Australia. Working in a high pressure industry, with fast paced change, it is important that our business has stable and up-to-date technology, and our teams have the support when they need it. Essential IT deliver this every-time, no challenge too small or too big. Their invaluable advice and guidance have seen our organisation transition to new initiatives that have driven greater stability, efficiency, and security throughout all aspects of our business and I would have no hesitation in recommending Essential IT to anyone looking for a quality provider who listens to your needs and delivers what you want.”
“Essential IT are the best team in the market. Quick and efficient service they are always reliable. Their product knowledge and expertise is second to none. We have been dealing with Steve and his team for a long time know & wouldn’t call anyone else to solve our IT problems and provide our IT solutions for the company and personal needs.”
“Recovery Partners have been supported nationally by the team at Essential IT for over 6 years. They offer a full service providing front line help desk services to server provisioning, hardware supply, security and strategic planning. The service is no fuss and consistently exceeds our expectations and delivery is always well inside our agreed service levels”
“Don’s Tiles Australia Pty Ltd have been using the IT Services of Essential IT for 7 years. We find the team at Essential IT extremely knowledgeable, hardworking and professional and they are able to get our IT problems resolved quickly. The small team also allows us to build a personal working relationship with all the staff members and we find them all very pleasant and helpful. I highly recommend Essential IT.”