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1300 277 477

Frequently Asked Questions

Please find below additional questions that may benefit your Customers. This may be used on the website or corporate brochures.

Our packages are very easy and simple. $2.00 per PC per day over a 30 day month, $5.00 Per server per day over a 30 day month and $1.00 per peripheral that we need to manage per day over a 30 day month.

We understand that all clients are different, so this can be tailored if a client has specific requirements.

Our plans are based on a 30 day month.

Yes we can offer long term contracts from 2 -5 years and we can tailor these to the clients needs.

We have no call out rate for clients within the Sydney Region. For clients outside of this we can tailor a package that works for them.

Yes. We are partnered with Apple Business.

Yes we work with Linux systems.

We have 10 staff members, these range from technicians, developers, SQL Managers and Project Managers.

MCSA: Windows 10, MCSA: Office 365, MCSA Credit Exam 70-740: Windows Server 2016, IASO Cloud IaaS, Diploma in Network Engineering, ITIL Foundation, Degree in Computer Science, SQL Server 2016, Database foundations, designing database solutions 2016, MCP, Angularjs Live Project On Udemy, Certified Scrum Master, Project Management, Time Management.

These our outlined in our contract.

Yes we have a range of Cloud servers from Office 365 to fully managed cloud systems.

Yes we do, we offer a fully managed Malware service.

Yes we can offer offsite cloud backup services with 7 year retention period.

Yes. We are partnered with a range of vendors that allows us to purchase products on your behalf at a great rate.

Yes, we can manage external providers to make sure your issues are resolved.

Yes, we offer Ad hoc service to clients.  

Yes, our server pricing is  $5 per server per day over a 30 day month.

When we purchase a device our setup cost is including in the device cost, if it needs to be setup onsite then that is an hourly charge.

(During business hours/onsite, business hours/offsite, after hours/onsite, after hours/offsite) $165 p/h during business hours, $247.50 p/h out of hours.  

It is a part of our package deal, all supported devices have “screen connect” setup.

Essential IT can take the hassle out of offsite backups, syncing your data to the cloud, meeting business continuity requirements and recovering it when required.

Based In The Shire

Our Sutherland Shire based team has decades of collective experience implementing software and hardware solutions for many Sydney businesses. We hold certifications from Microsoft and other tech companies for complete confidence.

Your Trusted IT Provider

Trust in Essential IT to be your IT Provider knowing that you can rely on us to have all your IT solutions. Not only do we focus on professionalism and quality service, we hold numerous certifications from Microsoft and other tech companies so that you can have complete trust in us.

Cost Effective Solutions

At Essential IT, we aim on providing the best service to our clients. Our scalable cost effective solutions give you the peace of mind when choosing a quality IT Provider as we give you access to the latest technology and expert and honest advice at the best price.

SOFTWARE WE INTEGRATE, SUPPORT AND USE

Own less, do more. Zero infrastructure, zero worries.

WHY US?
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We do what’s right, not what’s easy.
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We genuinely care about our clients.
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When your business grows, we grow with you.
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We spend your companies money, as if it’s our own money.
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We strive to deliver excellent support and customer service.
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We tailor solutions to our clients’ needs.
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We work harder (and can prove it)
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We're experts in our industry
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We’ll work above and beyond to deliver the very best